In order to help customers feel secure during each trip, national flag carrier Vietnam Airlines, in cooperation with Post and Telecommunication Joint Stock Insurance Corporation (PTI), has launched flight delay/cancellation insurance FLY PRO.
Hanoi (VNA) - In order to help customers feel secure during eachtrip, national flag carrier Vietnam Airlines, in cooperation with Post andTelecommunication Joint Stock Insurance Corporation (PTI), has launched flight delay/cancellation insurance FLY PRO.
This is an insurance product exclusively for the carrier’s passengerson domestic and international flights departing from Vietnam.
Passengers participating in the insurance programme willreceive maximum benefits when their flight schedule is changed, in cases such as flightdelayed for 120 minutes or more, flight returning to the place of departure, flightlanding at another airport, flight cancellation, or passenger missing the nextflight, including that of other airlines.
Under this programme, with only 60,000 VND (2.63 USD) per personper way, passengers can be insured up to 1.5 million VND. Passengers willreceive a message informing them of the compensation right after the delay occurs.
For other cases, passengers will be paid within 15 days. The claimperiod is up to one year.
Currently, passengers can choose to buy FLY PRO when bookingflight tickets of Vietnam Airlines on its website www.vietnamairlines.com./.
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Vietnam Airlines aircraft (Photo: VNA) 
