National flag carrier Vietnam Airlines has announced that all passengers flying with the airline will be able to carry out self-service check-in service at kiosks when departing from Hanoi, Da Nang, Nha Trang, and Ho Chi Minh City.
Hanoi (VNA) - National flag carrier Vietnam Airlines has announced thatall passengers flying with the airline will be able to carry out self-servicecheck-in service at kiosks when departing from Hanoi, Da Nang, Nha Trang, andHo Chi Minh City.
This is the first time self-service check-in kiosks have been applied tocustomers in Vietnam and will help passengers save time when checking in theirluggage.
In addition, the move will help passengers avoid the long-queues that build upin check-in areas of major airports, especially during the hectic Lunar NewYear period.
As a result, passengers will now be able to weigh their own luggage at thekiosks, enter the luggage information into the system, print the luggage tag,and then proceed to take their luggage to the Vietnam Airlines’s receptiondesk.
Following this, the luggage will then be put onto the conveyor belt once theinformation on the boarding pass and the baggage tag is confirmed to match theactual baggage claim./.
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A plane of Vietnam Airlines (Photo: VNA) 
