The Centre for Public Administrative Services of Tay Ninh has shown strong performance in its operations, winning great satisfaction from locals, contributing to speeding up administrative reform and enhancing the openness and transparency of the local public services.
Centre for Public Administrative Services of Tay Ninh (Photo: VNA)
Tay Ninh (VNA) – The Centre for Public AdministrativeServices of Tay Ninh has shown strong performance in its operations,winning great satisfaction from locals, contributing to speeding upadministrative reform and enhancing the openness and transparency of the local publicservices.
The provincial Centre for Public Administrative Services isthe focal point for the handling and processing of administrative procedures ofdepartments and sectors in the province, with an electronic one-stop-shopsoftware system in order to provide best services.
Pham Hung Thai, Deputy Secretary of the Party Committee ofTay Ninh and head of the provincial delegation of National Assembly deputies, said that through the inspection of the development of digital government inthe province, the delegation found that despite many difficulties and the greatworkload, the centre has provided good public services to local residents,basically completing its tasks.
The centre provides administrative services of 17 departments,sectors and agencies at Level 3-4. It allows local residents to send in theirrequest directly, online or by post, Thai said.
Thai asked leaders of the centre to strengthencommunications to call on local residents to log their requests online toreduce overload for direct processing of administrative procedures. He alsourged ministries, sectors as well as provincial departments to use the samesoftware to facilitate the processing of administrative procedures, whilestrengthening the application of information technology in State management, thussupporting provincial leaders in directing, managing and supervising activitiesof the sectors, departments and localities across the province.
Currently, Tay Ninh has integrated 1,001 out of the 1,818administrative procedures at Level 4 into the national public administrationcentre.
The provincial Department of Information and Communications hascoordinated with relevant agencies to re-evaluate its Level-4 public servicesand advised the provincial People’s Committee to adjust them to suit reality,thus ensuring that all the public services can reach Level 4 and meetcriteria set by the Government Office.
A woman is taking steps to make chip-based ID card (Photo: VNA)
According to Director of the department Nguyen Tan Duc, in order to complete the digitaltransformation goal in line with the roadmap set by the province, leaders ofdepartments, agencies and localities should work harder with more drasticmeasures.
It is necessary to develop plans to promote digitaltransformation serving administrative reform for particular sectors and areasaccording to each set roadmap, he said, stressing the need to accelerate thebuilding of databases of particular industries to share with central and localagencies, along with the opening of the databases that are accessible for peopleand businesses./.
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Centre for Public Administrative Services of Tay Ninh (Photo: VNA) 
A woman is taking steps to make chip-based ID card (Photo: VNA) 
