General Director of the Vietnam Railway Corporation Vu Ta Tung speakswith the Tuoi tre (Youth) Newspaper about using e-tickets to deal withthe holiday rush for Tet (Lunar New Year occasion).
* What changes will be made to selling service business ?
Wewill put an e-ticket selling system into operation on Thong Nhat(north-south) train routes which handle the most traffic during Tet.This basic change will create an easier and fairer ticket-sellingexperience.
*How will the e-ticket plan be implemented?
Onthe VNRC's website (www.dsvn.vn), we have published all the informationregarding the e-ticket system. The website provides detailedinstructions to help passengers select desired seats, railroad cars anddates. Passengers can also still pay by the usual methods of cash andcredit cards.
As planned, the VNRC will put the e-ticket systeminto operation on November 21 and start selling e-tickets for Tet fromDecember 1 onwards.
During the plan's first period, only ticketsfor railway routes between Hanoi and Ho Chi Minh City will be sold.Tickets for other routes will continue to be sold through the oldsystem. The e-ticket system will be perfected and have more functionsand utilities in time for the second period.
*Previously, peoplefound the long ticketing lines during the Tet period to be sounbearable. Will the situation be dealt with this year?
Peoplecan be seated anywhere when they purchase railway e-tickets: on a homecomputer, smart phone or tablet. This will avoid the issue of longlines. Our system can handle two million accesses at any given time.
*How else is VNRC preparing for Tet?
Wewill mobilise all our facilities for Tet, especially on the Hanoi-HCMCity route. When performing at maximum capacity, these trains can serve12,000 passengers daily, going one direction. Other shorter routes canserve between 5,500 to 13,000 passengers daily, going one direction.
Wemay also increase the number of trains based on the demand during Tet.Experience shows that we've managed to satisfy only 20-25 percent of thedemand during the holiday's peak period, the five days leading up toTet.-VNA
* What changes will be made to selling service business ?
Wewill put an e-ticket selling system into operation on Thong Nhat(north-south) train routes which handle the most traffic during Tet.This basic change will create an easier and fairer ticket-sellingexperience.
*How will the e-ticket plan be implemented?
Onthe VNRC's website (www.dsvn.vn), we have published all the informationregarding the e-ticket system. The website provides detailedinstructions to help passengers select desired seats, railroad cars anddates. Passengers can also still pay by the usual methods of cash andcredit cards.
As planned, the VNRC will put the e-ticket systeminto operation on November 21 and start selling e-tickets for Tet fromDecember 1 onwards.
During the plan's first period, only ticketsfor railway routes between Hanoi and Ho Chi Minh City will be sold.Tickets for other routes will continue to be sold through the oldsystem. The e-ticket system will be perfected and have more functionsand utilities in time for the second period.
*Previously, peoplefound the long ticketing lines during the Tet period to be sounbearable. Will the situation be dealt with this year?
Peoplecan be seated anywhere when they purchase railway e-tickets: on a homecomputer, smart phone or tablet. This will avoid the issue of longlines. Our system can handle two million accesses at any given time.
*How else is VNRC preparing for Tet?
Wewill mobilise all our facilities for Tet, especially on the Hanoi-HCMCity route. When performing at maximum capacity, these trains can serve12,000 passengers daily, going one direction. Other shorter routes canserve between 5,500 to 13,000 passengers daily, going one direction.
Wemay also increase the number of trains based on the demand during Tet.Experience shows that we've managed to satisfy only 20-25 percent of thedemand during the holiday's peak period, the five days leading up toTet.-VNA
