Public approval grows on Hanoi’s administrative procedure reform
More than 91 percent of interviewees expressed satisfaction about ID paper issue service in Hanoi, the highest rate among six public administrative services subject to a recent survey.
People have their documents handled at a State agency (Photo: VNA)
Hanoi (VNA)💦 – More than 91 percent of interviewees expressed satisfaction about ID paper issue service in Hanoi, the highest rate among six public administrative services subject to a recent survey of the municipal People’s Committee.
The rate of approval for birth certificate issue service was 87.09 percent, which was the second highest, followed by the granting of marriage certificate with 84.57 percent.
The grant of housing construction permit won the applause of 80.68 percent of survey respondents, while public notary service received praise from 78.05 percent.
Meanwhile, only 71.16 percent of respondents were satisfied with the issue of land use right certificate, the lowest rate among the six.
The results of the survey were reported at the September 28 working session between the city administration and a government delegation which focused on investigating public satisfaction with services provided by State administrative agencies.
The survey also revealed that Hai Ba Trung and Long Bien Districts are leading the city in administrative procedure reform.
Chairman of Hanoi People’s Committee Nguyen Duc Chung noted that administrative agencies and ministries are using a wide range of software, making it difficult to connect and integrate data.
He asked the Ministry of Home Affairs to synchronise management software used by agencies across the city to solve the problem.
He also asked the Government to allow Hanoi to hold its own examinations to recruit public workers.-VNA
Hanoi started providing online public services in 144 wards of 10 districts from August 10 after successfully piloting the model in two other districts of Long Bien and Nam Tu Liem.
Minister of Home Affairs Le Vinh Tan has sketched out five major solutions to step up administrative reform towards a growth-driving and honest Government.
The simplification of administrative procedures has been considered a breakthrough in administrative reform over the past five years, since a resolution in the field was issued by the Government.
Prime Minister Nguyen Xuan Phuc underscored the importance of personnel work during a teleconference in Hanoi on August 17 reviewing State administrative reform for 2011-2015.
Most departments, agencies and grassroots organisations in Da Nang have applied the ‘one-stop shop’ software system to manage procedures with 97 pct of daily in and out documents using the software.
Hanoi is advancing green transportation as part of its sustainability goals but faces challenges like limited charging infrastructure, inconsistent regulations, and high electric vehicle costs.
Vietnam has over 4.8 million people exposed to AO/dioxin, including hundreds of thousands in the second, third, and even fourth generations. Many live with severe disabilities, facing high medical costs and loss of earning capacity.
Deputy Foreign Minister Dang Hoang Giang reaffirmed that amnesty is a humanitarian policy of the Party and State, reflecting the Vietnamese tradition of compassion and winning attention and high praise both domestically and internationally.
Vietnam officially grants limited-term visa-free entry to high-profile foreigners whose presence is deemed beneficial to the country’s socio-economic development.
With support from the Vietnamese Association in Ufa, Vietnamese language classes for children have been offered for many years. Currently, 60 children of various ages are attending two classes taught by Duc Anh, free of charge.
Vietnam ranked among the top four countries and territories at the 2025 International Olympiad on Artificial Intelligence (IOAI), reaffirming its strong position in international academic competitions.
All 20 crew members aboard the Vietnamese oil tanker GT Unity were successfully rescued from a fire in the vessel’s engine room, thanks to the swift response of the Liberian-flagged ship Androusa and Vietnamese maritime rescue teams.
Describing Agent Orange as one of the most severe and enduring legacies of the war in Vietnam, Vietnam's former Honorary Consul to Belgium Joseph-Michel de Grand Ry warned that its impact – still affecting generations more than five decades later – could last another two to three decades.
Running from August 4 to September 2, under the hashtag #TuHaoVietNam, the campaign invites participants in two categories: “I Love My Country” video clips and “I Love My Country” check-in photos.
Decree No. 219/2025/ND-CP, which took effect on the issuance date, introduces amendments that integrate the procedure for reporting and explaining the demand for foreign workers into the process of submitting applications for work permits.
With a tight 13-month deadline, the move is under a strategic and urgent policy to bridge educational gaps, train the local workforce, and shore up territorial sovereignty in some of the country’s most remote areas.
The parade and personnel send-off ceremony will officially take place on August 10 at the area surrounding the Statue of King Ly Thai To and Dinh Tien Hoang street of Hoan Kiem ward, with the participation of nearly 3,000 officers, soldiers, and local residents.
According to national technical regulations, AIS installation is mandatory for boats carrying more than 50 passengers. However, operators of smaller vessels (under 50 seats) in Ha Long Bay have voluntarily committed to completing installation by the deadline to enhance operational safety.
The activities include a Vietnamese language teaching training course for overseas Vietnamese teachers from August 13 to 28 in Hanoi, Ninh Binh, and Thai Nguyen.
Specifically, the ships will carry out patrols from 7am to 6pm daily along the main tourist routes in Ha Long Bay, with one ship permanently stationed at Ti Top island. From 6pm to 7am the following day, the mobile vessels return to Tuan Chau island to maintain a 24/7 on-call duty shift, ensuring constant readiness.
The Ministry of Construction (MoC) plans to open to traffic 208km of expressways of six key projects by August 19, bringing the country’s total expressway network to 2,476km.
As of July 1, a two-tier local government model started in 34 provinces and cities, streamlining administration but creating a surplus of public properties. If not promptly addressed, these assets could become a financial burden.
Whether they grow up to become journalists, diplomats, or professionals in other fields, these children can one day become bridges of friendship and cooperation, telling new and inspiring stories of Vietnam – China relations, said Ambassador Pham Thanh Binh.
A 21-year-old Indian tourist was successfully resuscitated and treated by doctors at Hoan My Da Nang Hospital after a near-drowning incident left him in critical condition. After three days of intensive care, the man was discharged from the hospital and has since returned to India.
In an document issued on August 5, the PM emphasised the need to stablise living conditions for people hit by floods, landslides, and flash floods in late July and early August in northern and north-central provinces, especially Dien Bien, Son La, and Nghe An which suffered some of the worst damage.
People have their documents handled at a State agency (Photo: VNA)
