Hanoi (VNS/VNA) - The launch of e-tax was expected to facilitate taxdeclaration and tax payment, but some firms are still finding it difficult tofulfil their financial duties via the online portal. 

Arepresentative from FK Trading Ltd. revealed that his firm filed the tax formsfor the financial year 2021 early this year, but later found that it hadmade mistakes related to the income tax of Q4/2021.

Thefirm filed an additional tax form under Circular 80 to correct the mistakes butthe portal said the tax form took effect in Q1/2022 instead of Q4/2021.

Itrepeated the procedures with another tax form under Circular 92 but this timeit was unable to submit the form to the portal.  

TheVietnam Electric Cable Corp. (VECC) complained that the delay in tax codeassigning had added time to its delivery.

“Wesend invoice data to tax authorities in the morning but it is not until theevening that we are assigned tax codes. We have had to put delivery on hold towait for the codes,” the firm said.

VECCalso noted that some of its partners refused to accept its e-invoices withseven first digits of zero, citing that Circular 87 does not recognise suchinvoices.

Regardingthe VAT cut from 10 percent to 8 percent, a printing firm was confusedabout the tax rates applicable to its business.

Thefirm said it had issued invoices with VAT rates of 10 percent for its backdropproducts but its customers are at odds with such rates, claiming that the ratesmust be 8 percent.

“Whichrate is applicable to our products?” the firm asked.

Thesituation is more complicated for Huong Thanh Binh Trading Construction Ltd.(HTB), which is subject to a non-resident VAT rate of 2 percent andwill not receive a tax refund for its overpaid tax until 2023.

"Around80 percent of our construction materials are levied VAT rates of 10 percent.Meanwhile, we are required to issue invoices with VAT rates of 8 percent. Thatmeans we overpay VAT," explained the firm.

Thefirm requested that it either be eligible for a tax refund or exemptfrom non-resident tax. Otherwise, double taxation would worsen itsfinancial situation. 

Inresponse to the case of FK Trading Ltd., representatives from Ho Chi MinhCity's Tax Department affirmed that tax forms under the Circular 92are suitable for tax declaration for the tax period before January 1,2022.

"FKhas filed the correct tax forms. Regarding the portal's refusal, the firmshould contact the tax declaration unit for technical support," theysaid.

Forthe case of VECC, the representatives held that the delay in tax codeassigning was due to technical errors. Taxpayers are recommended to callrelevant units any time they encounter the errors.

"Invoiceswith the seven first digits of zero are valid, so it is compulsory for thepartners to accept the firm's invoices," they added.

Concerningthe tax rates on the printing firm, the representatives revealed that mostinput materials in the printing industry are subject to VAT rates of 10 percent.

Meanwhile,printing products are taxed at 8 percent under Decree 15. That means the firmis required to issue invoices with VAT rates of 8 percent and the ensuingdifferential amount is deductible.

Inregard to the construction firm HTB, the Deputy Director of the tax departmentNguyen Tien Dung admitted that non-resident VAT is one of the major taxesin the construction industry.

Herevealed that the tax had been adjusted down to 1 percent since early2022. 

"Wewelcome requests from firms and we will send the requests to higher taxauthorities so the latter may change tax policies to keep up with thetimes," he said./.