Major telecom firms to launch MNP service from Nov. 16
Three major Vietnamese telecommunication service suppliers – VinaPhone, Viettel and MobiFone – will launch mobile number portability (MNP) which allows customers to switch their network without changing their phone number, from November 16.
Hanoi (VNA) – Three major Vietnamese telecommunicationservice suppliers – VinaPhone, Viettel and MobiFone – will launch mobile numberportability (MNP) which allows customers to switch their network withoutchanging their phone number, from November 16.
The service is expected to enhance competitiveness among the suppliers,while protecting customers’ interests. The move is a requirement for Vietnam tojoin the Comprehensive and Progressive Agreement for Trans-Pacific Partnership(CPTPP).
The service will be initially applied to postpaid subscribers from themiddle of this month and then to prepaid ones from early 2019.
According to statistics from the Minister of Information andCommunications (MIC), as of May 2018, Vietnam had about 124 million subscribers,including about 8 million postpaid ones.
The fee for MNP service is 120,000 VND. It may be adjusted and will notbe refunded unless the switching is unsuccessful due to technical problems.
Subscribers can switch their mobile network every 90 days. Switchingprocedures will take 45 days. However, all services subscribers are using willbe voided, so they must register for these services, including 3G/4G data,again.-VNA
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Illustrative photo (Source: Viettel) 
