Da Nang: Chatbot on smart travel launched for APEC 2017
Chatbot Danang FanstatiCity is an all-in-one application providing tourists to the central coastal city of Da Nang with full travel information, local weather and road directions for free.
Chatbot Danang FanstatiCity is an all-in-one application launched on occasion of the APEC 2017 Economic Leaders’ Week. (Photo: VNA)
Da Nang (VNA) – Chatbot Danang FanstatiCity is an all-in-oneapplication providing tourists to the central coastal city of Da Nang with fulltravel information, local weather and road directions for free.
The chatbot, jointly launched by the municipal Department of Tourism and theHekate Technology Joint Stock Company on the occasion of the APEC 2017 EconomicLeaders’ Week, is attached to the Danang FantasiCity Facebook’s fanpage and iscompatible with smart phones using Android and IOS operating systems with Internetconnection.
Accessing the application simply involves Messenger Code scanning or visiting m.me/visitdanang.Chatbot can communicate in English to help foreign visitors overcome languagebarriers.
The application helps ease workload at Da Nang’s tourist centres and serves asa helpful channel for visitors to the city during the APEC 2017 High-levelWeek.
With chatbot launch, Da Nang joins Singapore as the two first cities inSoutheast Asia to use chatbots.
Chatbot is an artificial intelligence technology that allows a computer tocommunicate with people. Receiving users’ requests through texting or speech,chatbot will automatically and quickly respond the right answer.
In the context of strong fourth industrial revolution (Industry 4.0) as well asinsufficiency of tourism workforce, chatbot will serve as a smart tool forlocal tourism.
Da Nang has grown in stature as an attractive destination for both domestic andforeign tourists. Last year, 5.6 million visitors, including 1.66 millionforeigners, spent their holiday in the city. The figure is expected to increasein 2017 and following years.-VNA
Vietnam became a member of the Asia-Pacific Economic Cooperation (APEC) forum 19 years ago, an important milestone in the implementation of the Party and State’s external policies of expansion, diversification and multilateralisation of relations and international economic integration.
An art project to decorate a 360-metre sea dyke wall with ceramic mosaics is underway in the central city of Da Nang to welcome the Asia-Pacific Economic Cooperation (APEC) Economic Leaders’ Week.
Nearly 760 English-speaking volunteers have been deployed to support foreign guests to the APEC Economic Leaders’ Week, which runs in central Da Nang city between November 6 and 11.
Deputy Prime Minister Mai Van Chinh has instructed the Ministry of Culture, Sports and Tourism (MoCST) to coordinate with other ministries, agencies and localities to effectively implement policies and directives from the Party, Government, and Prime Minister on tourism development.
Da Nang's appeal stems from its numerous outstanding tourist attractions, particularly My Khe Beach, Sun World Ba Na Hills resort, and the ancient town of Hoi An. Additionally, Da Nang tourism is renowned for its affordability, especially attractive to young travellers and couples, according to Chosun Ilbo.
With new direct flights from major Indian cities like Hyderabad and Bengaluru, Vietnam is becoming an increasingly compelling destination for Indian tourists seeking a quick, emotionally rich four-day escape that blends luxury, culture, and natural wonder.
By source market, China continued to lead with 3.1 million visitors, equivalent to 25.5% of all foreign arrivals. The Republic of Korea followed with 2.5 million, or 20.7%. Other major markets included Taiwan (China) with 737,000, the US with 522,000, and Japan with 380,000.
Khanh Hoa has welcomed 16 international cruises so far this year, with more than 19,000 tourists disembarking to explore the province’s scenic landscapes and renowned cultural, religious, and artistic landmarks, as well as to enjoy local cuisine and sightseeing tours.
According to local plans, fireworks shows will be held at multiple locations, with Ha Long Bay as the focal point. More than mere entertainment, these displays are part of a strategic cultural tourism product aimed at strengthening the region’s brand.
Chatbot and virtual assistants support itinerary consultation and tour bookings, and provide around-the-clock response across multiple platforms while AI advertising applications have been used to optimise budgets and target the right customers. AI has been also employed to analyse customer data, enabling the delivery of personalised tour recommendations.
Many Vietnamese regions possess favourable conditions, including natural landscapes, climate, and rich cultural identities, to host sport events that integrate with cultural and tourism experiences.
Dubbed the “land of ancient towers”, Khanh Hoa boasts a rich Cham legacy through architectural masterpieces like the Po Nagar, Hoa Lai, Po Klong Garai, and Po Rome towers.
Vietnam’s e-visa system is now seen as one of the most efficient, convenient, and transparent in the region. Fully online registration, no paperwork or interviews, and fast and flexible processing time have improved foreigners’ entry experience, creating a competitive advantage over countries clinging to complicated and costly visa procedures.
Sunset Town unfolded like a living fairytale. Every street and hidden corner recalls iconic European landmarks – from Venice’s San Marco Bell Tower and Paris’s Arc de Triomphe to Almafi-style squares and cobblestone paths reminiscent of southern Italy.
Its natural advantages have made Mui Ne a magnet for enthusiasts of kitesurfing, windsurfing, surfing, and stand-up paddle boarding (SUP). These activities not only diversify the local tourism offerings but also contribute to the area’s long-term development strategy focused on sustainability.
In July alone, the city welcomed 695,930 international arrivals, surging 75.3% year-on-year. For the seven-month period, international visitors totalled 4.5 million, up 48% year-on-year.
Welcoming the crew on the morning of July 30, Dang Dong Ha, Deputy Director of the provincial Department of Culture, Sports and Tourism, emphasised that the film offers a valuable opportunity to promote Quang Tri’s tourism potential, particularly to Indian visitors, but also to a broader global audience.
With a proactive and creative approach, Hanoi is positioning itself as one of Southeast Asia’s most compelling destinations where tradition meets innovation, and every visit offers a blend of the familiar and the new.
Fostering linkage among regional localities and restructuring the tourism sector towards professionalism are among measures to boost the “smokeless industry” of the Mekong Delta.
Chatbot Danang FanstatiCity is an all-in-one application launched on occasion of the APEC 2017 Economic Leaders’ Week. (Photo: VNA) 
