Call centre in support of COVID-19 prevention and control makes debut
The Youth Social Work Centre under the Vietnam Youth Federation on August 23 launched a call centre supporting COVID-19 prevention and control (1900 638 090) with multi-functions: Community emergency, Home hospital, Patient treatment medicine bag, Oxygen ATM, Relief food and Free burial.
Hanoi (VNA) – The Youth Social Work Centre under the Vietnam YouthFederation on August 23 launched a call centre supporting COVID-19 preventionand control (1900 638 090) with multi-functions: Community emergency, Homehospital, Patient treatment medicine bag, Oxygen ATM, Relief food and Freeburial.
As medical facilities in Ho Chi Minh City are overloaded,when contacting the call centre, COVID-19 patients who are being treated athome can be connected with doctors for timely support. For cases that cannotbuy medicine for themselves, the call centre will contact organisations whichprovide to medicine bags to their homes.
It also connects with oxygen ATMs to help patients borrowfree oxygen cylinders when being treated at home.
In addition, people who live in difficult circumstances andlack food can also contact the call centre to receive food relief. When facingdifficulties in conducting burial for their relatives who die of COVID-19, theywill be supported to connect with organisations that are performing freeburials.
With links between the Youth Social Work Centre and the"Home Hospital" project of Food Bank Vietnam, the call centre alsohas four community ambulances to transport patients to hospitals and COVID-19treatment facilities in the city.
Along with the call centre, the Youth Social Work Centre hascarried out many programmes to assist local people affected by the pandemicwith a total capital of over 23 billion VND (1 million USD)./.
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Illustrative image (Photo: VNA) 
