The Civil Aviation Authority of Vietnam (CAAV) has received feedback on the fact that passengers have to buy air tickets higher than the specified prices on domestic routes, especially during the peak of the Lunar New Year (Tet).
Passengers need to be careful when buying tickets through intermediary channels without clear addresses and origins. (Photo: VNA)
Hanoi (VNS/VNA) - The Civil Aviation Authority of Vietnam(CAAV) has received feedback on the fact that passengers have to buy airtickets higher than the specified prices on domestic routes, especially duringthe peak of the Lunar New Year (Tet).
Accordingly, the authority said that to ensure the interests ofpassengers when participating in traffic by air, passengers should buy airtickets through ticket offices or official agents.
Passengers need to be careful when buying tickets throughintermediary channels without clear addresses and origins. In particular,passengers should note that the airfare must not be higher than the specifiedfare.
Passengers can visit websites or call the airline's passengersupport centres to find out information related to airfares when in need oftransportation services.
Passengers can report to the hotline 0916562119 of the authorityif the fare is higher than the regulations.
According to Circular 17/TT-BGTVT of the Ministry of Transport onpassenger transportation prices, ceiling airfares (excluding taxes and fees),on the longest flight route from 1,280km or more cost 3.75 million VND (159USD) per ticket; those under 500km have a ceiling of 1.7 million VND perticket; those from 500km to less than 850km costs 2.2 million VND per ticket.
The CAAV said Vietnamese airlines have implemented manysolutions to improve service quality and protect the interests of passengers.
Vietnamese airlines also confirmed that ticket prices for thisyear's Tet holiday are stillopen for sale flexibly in accordance with market conditions with a variety ofprices and in compliance with domestic ceiling price regulations./.
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Passengers need to be careful when buying tickets through intermediary channels without clear addresses and origins. (Photo: VNA) 
