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Area code change triggers concern

A new circular that will change area codes in 59 provinces and cities starting March 1 has caused headaches for companies.
A new circular that will change area codes in 59 provinces and cities starting March 1 has caused headaches for companies.

Nguyen Hong Minh, director of a taxi company, said that because of thechange – put in place by the Ministry of Information and Communications– he would need to reprint or redo 400 million VND (18,600 USD) worthof invoices, billboards and calendars that were made with the currentphone numbers on them.
If everything was not re-printed, customers might not be able to contact the taxi service, he said.

Similarly, Do The Gia Cake and Jam Company spent hundreds of millionsof dong to print 20,000 packages of jam with its current phone numberfor the upcoming traditional Lunar New Year (Tet) festival, said Do ThuThuy, a company representative. To save money, the firm did not plan toreprint the packages, she said.

However, Tran Manh Hung,General Director of the Vietnam Post and Telecom Group (VNPT), said bothcurrent and new area codes will be able to be used for three to sixmonths after the circular took effect, a move to give clients enoughtime to transition.

In addition, when making a phone call,people will receive instructions from VNPT's switchboard operators onusing the new area codes, he said.

After three to six months, people will become familiar with the new area codes, and they will completely switch over, he said.-VNA

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